1. Introduction
At Cobra Servers, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services. By using Cobra Servers, you agree to the practices described in this policy.
This policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
2. Data Collection
We collect personal information to provide you with our services. The types of data we collect may include:
- Personal Identifiers: Your name, email address, phone number, and other contact details.
- Account Information: Username, password, billing address, and payment details.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, and operating system.
- Server Usage Data: Data related to your VPS usage, including server logs, performance metrics, and technical details.
We collect this information directly from you when you create an account, make a purchase, or interact with our services.
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide, maintain, and improve our services.
- To process payments and manage your account.
- To communicate with you, including sending service-related updates, promotional offers (with your consent), and support responses.
- To ensure the security and integrity of our services.
- To comply with legal obligations and resolve disputes.
4. Data Sharing and Disclosure
We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:
- With service providers: We may share your data with third-party companies who provide us with essential services, such as payment processors, email marketing services, and hosting providers. These companies are required to protect your data and use it only to provide services to us.
- For legal reasons: We may disclose your data if required by law, to comply with legal processes, or to protect our rights, property, or safety.
- With business partners: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request that we correct any inaccuracies in your personal data.
- Right to erasure: You can request that we delete your personal data, subject to certain legal conditions.
- Right to restriction: You can request that we limit the processing of your data in certain circumstances.
- Right to data portability: You can request that we transfer your personal data to another organization.
- Right to object: You can object to the processing of your personal data in certain situations, such as for direct marketing purposes.
- Right to withdraw consent: You can withdraw your consent for processing your personal data at any time if we rely on consent as the legal basis for processing.
If you wish to exercise any of these rights, please contact us using the details below. We will respond to your request within one month, in accordance with GDPR guidelines.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve our services.
You can manage your cookie preferences through your browser settings, including disabling cookies. However, please note that some features of our website may not function properly if cookies are disabled.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your home country, including countries that may not have the same level of data protection as your country. If this occurs, we will ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data in compliance with GDPR.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal data.